Calling MassHealth

Here's my actual conversation with Mass Health. I wish I recorded it. TRUE AND FUNNY.

Ring....Ring...Ring..

Mass Health: Good afternoon and thank you for calling Mass Health, my name is Shana may I have your first and last name?

Me: Hi yes. Daniel Smith; S-M-I-T-H

Mass Health: And how may I help you today?

Me: Well I'm trying to get health insurance and the website says it cannot verify who I am and can't process my application and that I needed to call this number.

Mass Health: Yes, I do apologize but I'm unable to process your application on the phone right now because our system is down.

Me: You can't process me even though the site says it cant process me and that I need to call you?

Mass Health: That's right sir. Both systems are down.

Me: But I've been trying to get health insurance for the last 7 days and I've gotten the same shit from you people. I just waited on the phone on hold for 40 minutes!

Mass Health: Sir, at this time I am only able to mail out a paper application to you. You will get it in 2-3 business days and after you return it to us it will take about 7 days to process.

Me: Ma'am ! I need insurance tomorrow! What do you want me to do? How can your system be down ALL MONTH!

Mass Health: Sir we are doing the best we can to fix the problem.

Me: What is the problem?

Mass Health: What sir?

Me: What is the goddamn problem!? I have a right to know. I am good with computers I can understand if you tell me what the problem is!

Mass Health: Sir i don't have that information. We apologize and we are working on it.

Me: How about if I say I tell you that I can't pay my taxes this year on time. Sorry, my pen ran out of ink and my computer crashed, so I can't do my taxes this year. Please accept my apology, I'm working on it. You'll get it eventually, but I'm working on it, sorry.

Mass Health: Sir you still have to pay your taxes.

Me: So you tell me I still have to pay for something I am not getting?

Mass Health: Well sir I can send you our a paper application.

Me: No, I did not pay for a paper application. I paid for a website.

Mass Health: Sir...

Me: I want to know who's fault this is.

Mass Health: Who's fault?

Me: Yeah. Who's fault?! Let me explain something to you.... if this was the private sector, and something like this was as fucked up, SOMEONE WOULD BE FIRED! I want to know WHO will be fired over all this. Who's fault is this?

Mass Health: I'm sorry I do not have that information sir. I can have a supervisor call you back.

Me: Can he get me insurance?

Mass Health: No sir. We are at the mercy of the computer system. Do you want me to have you call you back?

Me: FOR WHAT? He cant't help me. AND I DONT WANT TO JUSTIFY ANOTHER MORON'S PAYCHECK. If he calls me back, my tax paying dollars are going toward his paycheck and he can't even help me!

Mass Health: Do you want a paper application sir?

Me: Ma'am, the website and phone service was supposed to streamline and make the process efficient and affordable. By sending a paper application that means someone has to process it. SO YOU PEOPLE ARE JUST CREATING CUSHY JOBS! Why was a site even made?

Mass Health: I'm sorry sir.

Me: No. I'm sorry. We all have fool written across our foreheads. I'm done. Goodbye.

THE END.

What's Really Wrong With This Picture

YOU MUST READ THIS !This is what is wrong with health care: this is my actual benefits summary for December. The prescription valued at $278.47 is the same medication as the prescription valued at $17.97...... it's just different prices because it's prescribed for different reasons. Get this one! The more expensive price is for the purpose of smoking cessation! The cheaper one is for panic attacks. ITS THE EXACT SAME DRUG. BUT IF YOU TAKE IT TO QUIT SMOKING IT COST MORE!!! And Obama WANTS you to quit smoking!!! My ass! The govt should have fixed this illegal and deceptive practice by pharmaceutical companies. Not mask our issues with this bullshit Robin hood healthcare plan.

Masshealth Site Down!

"ONE USELESS MAN IS CALLED A LAWYER...TWO ARE CALLED A LAWFIRM....AND THREE OR MORE ARE CALLED A CONGRESS!"

Can't log in to mass unemployment site. Says server is down. Can't log in to Mass Health Connector. Says server is down. Can't claim my unemployment insurance. Can't get my health insurance. Thank you. Oh and BTW, America, Go fuck yourself AND Obama's economic plan.

As of yesterday, millions will no longer be able to collect emergency unemployment benefits after 6 months of not being able to find a job. Ending the EUC was a stipulation in the passing of the budget by our brilliant congress.

Obama's commie care site cost us 600 Million dollars. It was designed to fail.

25% of health insurance applicants won't even need to use the Obama site. Many states have their own site like the Mass Health Connector.

My affordable health insurance is $407 per month for the absolutely worse plan with a $3000 deductible. Thanks for nothing.

Illegal Search for Gun Owners In Massachusetts?

A selectman in Swampscott started a discussion last week about sending in police officers into gun owners' homes in the town to see if their guns are properly stored. He said this idea is to keep children safe. What do you think?

Lets just rewrite the constitution while we are at it. It is getting to that point!

ObamaCare and RomneyCare Are Not The Same

Thank you again, Obama: We've talked about how 3.5 million people have had their private insurance canceled (even though Obama lied and said that if you want to keep your current insurance, you can, don't worry nothing will change). We've talked about how the cancellations are a result of policies not meeting the minimum coverage requirements under Obama's mandate. But how about this new curve ball: being denied subsidized insurance because your employer IS NOW FORCED TO OFFER affordable care.

Here's how it goes in MA....this is a true story about someone I know: she has been on Masshealth for the past year and paid a reasonable premium as most of it was subsidized by the state due to her income eligibility. Her employer did not used to offer insurance. Now, because Obama intends on imposing a $2000 fine PER EMPLOYEE for not offering insurance, the company realized that the total fines for one year would be $90 MILLION. So, the company decided it would be cheaper to offer insurance, pay 60% of each employees' premium, and instead of paying $90 MILLION, they will have to dish out $60 MILLION. It's a little bit better and obviously the smarter choice.

So, because she is now offered reasonable insurance from her employer, and because based on her income, the employer-offered insurance still falls within the "affordable" healthcare. The difference is that she no longer qualifies for public insurance or subsidies. Now she is forced to take her employer offered insurance AND pay a higher premium than she would have on Mass Health. Once again, an example how you may not be able to keep what you used to have, pay more than you used to, and get the same or less coverage.

Thank you Obama; this was really well thought out.

Let's not forget that WE ARE PAYING FOR THEM TO FIX THE FLAWED WEBSITE EVERY DAY. THE ESTIMATE IS $1.2 MILLION PER DAY TO FIX A DAMN WEBSITE!

SO FAR IT IS ESTIMATED IT WILL HAVE COST $300 MILLION TO BUILD A WEBSITE!